Do Not Sell or Share My Personal Information

1. Our position

Optional Google advertising measurement and personalization may involve sharing information for cross-context behavioural advertising. Both are off by default. Personalization requires a separate choice in Settings → Cookie settings, alongside Advertising measurement consent. To disable personalization alone, turn off Google ad personalization. To disable all optional advertising measurement and personalization, turn off Advertising measurement. A Global Privacy Control signal disables both, including after a previous opt-in. Google enhanced conversions remain disabled. ChatGPT Ads measurement runs on our server without a browser Pixel, form scanning or contact information, and its events remain opted out of personalization. We do not sell personal information for money.

2. Your California privacy rights

If you are a California resident, you may have the right to:

• Know what personal information we collect, use, disclose, or share about you, and the categories of sources and recipients;
• Access the specific pieces of personal information we hold about you;
• Correct inaccurate personal information;
• Delete personal information we collected from you, subject to permitted exceptions (billing, tax, fraud prevention, security, backups, legal);
• Opt out of sale or sharing for cross-context behavioural advertising, including through Settings → Cookie settings or Global Privacy Control;
• Limit the use and disclosure of sensitive personal information — again, we do not use sensitive personal information beyond what is necessary to operate the Service; and
• Non-discrimination — we will not deny service, charge different prices, or provide a different quality of service because you exercised a right, except where the difference is reasonably related to the value of the data.

3. How to submit a request

You can turn off optional advertising measurement and personalization in Settings → Cookie settings, or use Global Privacy Control, without signing in or verifying your identity. For help with these choices or to submit another privacy request:

1. email support@chordize.com from the email address associated with your Chordize AI account, and put "California Privacy Request" in the subject line; and
2. tell us which right you are exercising (know / access / correct / delete / opt out of sale-or-share / limit sensitive PI), and, if delete, confirm you want it in writing.

For requests to access, correct, or delete personal information, we may need to verify your identity before responding. Verification typically means asking you to confirm information we already hold about you, or asking you to click a link sent to the email on file. We will not use verification information for any other purpose.

4. Authorized agents

You may use an authorized agent to submit a request on your behalf. We will need written proof of the agent's authority (a signed permission from you), and we may still need to verify your identity directly.

5. Global Privacy Control

We honour Global Privacy Control by disabling Google Ads personalization and Google Ads and ChatGPT Ads measurement, including when a previous cookie choice allowed it. You may also withdraw this choice using Settings on the account or payment confirmation page.

6. Appeals

If we deny your request, you may appeal by replying to our denial email within 30 days. We will re-review the request and respond in writing. If you disagree with the appeal outcome, you may complain to the California Privacy Protection Agency at cppa.ca.gov.

7. Contact

Privacy requests: support@chordize.com
Chordize AI Inc., #1219, 39 Niagara Street, Toronto ON M5V 0T6, Canada.